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General Information

Account Issues

Your Profile

Your Photo

Billing Questions

Search and Match

Site Features

 

General Information

What is the purpose of ImatchYou?

The purpose of the ImatchYou site is to make it as easy as possible for you to meet people, using the power of the internet. At ImatchYou, you’ll find a community of people using the site as a tool to make connections and find partners for dating, romance, friendship, and a variety of encounters. To find your match, we offer several powerful features, which allow you to narrow your search so that kind of person you, are looking for. On various occasions, we also add new features to make your time at ImatchYou a successful and fun experience.

Are members on this site screened?

Yes and no. a valid email address is required in order to become a member of this site, as you will not be able to obtain your password without one. This means that should any member of the site be found guilty of harassing other members, we will have a lead in finding the person who is causing the problems; and with the help of that member’s ISP, we can hopefully trace that person. Needless to say, such people will be permanently banned from membership on this site. However, our service is otherwise confidential. There is no way that we can do extensive background checks on members, and we expect you to understand that we cannot take responsibility for any pain, damage or suffering arising from your use of this site. Please use your common sense and be careful about giving out personal information to people you meet on this site.

What is the difference between entering as a guest and entering as a member?

ImatchYou works on a membership[ system so that we are able to keep data files that contain your profile information and other information such as your “Hotlist”, etc. Guests may enter the site and browse the listings, but in order to post a listing and use the many features available on the site, you must become a member.

Account Issues

If I forget my password or username, what do I do?

No problem! Just click “Forgot Password”, enter either your email address or username, and we will send you your password.

Note: If you recently made a change to your email address, ImatchYou sill verify the new address by changing your password and sending the new password and sending the new password to the new email address.

How do I change my email address?

1. Just go to “My Home”.

2. Click “My Account”.

3. Click on the “Change my email address” link.

4. Type your new email address in the appropriate box

Once you’ve changed your email address, it must be verified. We do this by sending a new password to the new email address you entered. Once you’ve logged in using the new password, you will regain full access to the site.

How do I change my username/password?

Just go to “My Account” and follow the easy steps!

Your Profile

How do I Create a Profile?

Creating and posting a profile is free and takes only a few minutes to go through 5 easy steps. Think of it as a quick sketch of who you are, your lifestyle, and what counts in a relationship. Our questionnaire will highlight your personality traits and interests and you describe your personality even further in a brief (or lengthy!) narrative. Why wait? Create your profile today! Once your profile responses with other members, helping you to meet your match!

How do I Update My Profile?

It’s quick and easy to do! To update your profile, just click here and follow the simple instructions.

What are imatchYou.com’s profile guidelines?

ImatchYou.com welcomes all single adults seeking one-to-one relationships ranging for companionship to friendship, romance to marriage.

Our Quality Assurance team reviews each and every profile to provide our members will comfortable environment, also ensuring them the best possible chances of making quality matches. We reserve the right to revise our guidelines from time to time, so please check back for updates.

We may reject profiles if the username, headline or narrative text contain any of the following

  • Any direct contact information (i.e., email address, URLs, ICQ/instant messenger, Ids, phone numbers, full names, addresses)
  • Any location or descriptive information that threatens a member’s anonymity
  • Abusive language of any kind (i.e., vulgarity, racism)
  • Discussion or descriptions of illegal acts or behavior (i.e., drug use, violence)
  • Business or political advertisements or solicitations
  • Material that exploits or solicits personal information from individuals under the 18
  • Foreign languages (to defectively monitor profiles, they must be in English)
  • Solicitation of multiple or additional partners
  • Unauthorized use of copyrighted or trademarked material
  • Overt sexual innuendo or discussion

ImatchYou.com does not accept content from:

  • Incarcerated individuals
  • Individuals under the age of 18

Thanks for your help in preserving the welcome environment that continues to be so important to our members and a driving factor of ImatchYou.com’s continuing success.

How long does it take to have my profile posted?

It usually takes 2-5 business days to have your profile posted, depending on how many people sign up each day (several thousand). If 5 days have passed and your profile still has not been posted, please notify us.

Your Photo

How do I post a photo?

ImatchYou.com makes it easy for you, by offering 3 ways to post a photo.

Upload a Photo

To upload a photo directly from your computer, simply go to the My Photo, select “Upload Photo”, and follow the instructions. Please Note:

  • We accept "JPG, JPEG, GIF"
  • Your photo file must be under 200K
  • Once approved, uploaded photos will be posted exactly as they are submitted. Sure to crop your photo if necessary before uploading it. Due to the volume of photos we receive, it may take 24-72 hours for your photo to appear on your profile.

 

Email
Send your email and photo attachments to
photos@imatchyou.com
Mail a Photo
Mail your photo to:
ImatchYou.com
Atten:PHOTOS
P.O.BOX 544
Alief, TX 77411-0544
 
 

What are the guidelines for posting a photo?

When you create a profile, you can post up to three photos of yourself. You can use images directly from your computer or mail them to us. You can mail us a photograph, we’ll scan it for free. Visit “My Photo” for more information.

  • Choose a solo shot for your primary photo, and save second and third positions group or pet photos
  • Please note that you must appear in each of the photos – we will not post photos children or pets only.
  • Photos of cartoon characters or celebrities are copyrighted and cannot be posted
  • Try black and white images. They’re often smaller in file size, and more flattering
  • Nudity, obscenity, sexual or otherwise offensive photos will not be posted

I already have a photo, but how do I add others?

Posting additional photos is quick and easy! Simply go to the “My Photos” section, “Browse” to find your photo and click “upload” to load it.

How long will it take for my photo to appear?

Normal posting time for photos is 24-72 hours. Our team must approve each photo maintain the quality of matches available through ImatchYou.com.

Billing Questions

What credit cards does ImatchYou.com accept?

ImatchYou.com accepts

  • Master Card
  • Visa

Why was my credit card denied?

There are many reasons why an order comes back denied by your financial institution. Most common

  • Insufficient funds available (tax is not added to the listed price).
  • Your card has expire.
  • Your billing address dose not match the card statement.

I have a question about my bill.

Please contact our Billing Department directly using our feedback form, and email.

Search and Match

What’s the difference between searching and matching?

Searching provides you a list of our members’ profiles based on criteria you special the time of the search. Matching, on the other hand, is our exclusive two-way process the locates all of the members who match what you are looking for AND narrows that list to members who are looking for people with a profile like yours. No time wasted browsing that mean nothing to you. We deliver you the best, the cream of the crop.

What is search?

Searching allows you to specify the types of member profiles you want to see. You conduct an unlimited number of searches by selecting the preferences and characteristic your desired match. Start with zip code, age, and gender. Then narrow your search with physical characteristics, lifestyle practices, and relationship desires. Play around and to variety of searches. You never know where you’ll find your perfect match!

How do I view my match?

Simply visit “My Match”.

What is two-way matching?

Our exclusive two-way matching technology locates all of the members that match you are looking for AND narrows that list to those members who are looking for people profile like yours.

No time wasted browsing profiles that mean nothing to you. We deliver you the best of the best, the cream of the crop.

What is ImatchYou.com search update?

ImatchYou.com search update is one of the powerful tools we give you to help you meet match. Each week our ImatchYou.com search update delivers you a list of current members match the criteria you specified in your last Full Search.

Site Feature

What is Venus?

The Roman goddess of love and beauty, of course! And also ImatchYou.com’s diligent matching agent!

Why is Venus sending me the “wrong” match?

To ensure Venus is sending you the best matches possible, you may need to update your matching criteria; you may find that one or more of your selections are not quite right or could be expanded.

Remember that when you don’t have any new matches, Venus still helps you by sending exciting new search results!

Note: it’s a good idea to update your profile regularly, as our system will consider you and sends your info out to other members in their Venus deliveries!

How do I turn off Venus?

Some members find that reducing or increasing the frequency of Venus emails works better than turning Venus off completely. Maybe it’s the format to the Venus mail that of you. In either case, go to “My Venus” and to change the frequency or format. press Submit Venus will continue to help you meet your match!

If you still want to turn off Venus completely, go to “My Venus” and check the Venus Off. Then press Submit.

When you’re ready to rekindle your relationship with Venus, just return to “My Venus” and press the Venus On box.

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